TERMS AND CONDITIONS

By using this site, you are considered to have read and agreed to the following terms & conditions:

In this agreement, as well as in our privacy policy and disclaimer, the following terms apply: “user”, “client”, “you”, and “yours” refer to you, the individual accessing our site and accepting the terms. “The company”, “ourselves”, “we”, and “our” refer to the company and its products. “Party”, “parties”, and “us” refer to both the user and ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the user in the most appropriate manner. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they, are taken as interchangeable and therefore as referring to the same.

Payment

Payments are processed through third-party payment providers to ensure the best possible user experience and protect the user’s privacy. All our products are delivered as downloads upon receipt of payment. Products remain the property of the company until fully paid for. Download instructions are sent by email after payment is received. Additional charges, late fees, chargeback fees, and other issues are managed by our payment providers.

Privacy Statement

We are committed to protecting your privacy. Authorized employees within the company have access to any information collected from individual users on a need-to-know basis. Please see our full privacy policy for all details about your privacy while using our site.

Refund Policy

These are the terms regarding refunds for our clients:

– If you are not satisfied with any product you purchase from Matrix Web Tech Pro , you are covered by a 30-day money-back guarantee.
– Refund requests made beyond 30 days after the initial purchase date of the product will not be granted, and there are no exceptions to this rule.
– Recurring payments are not refundable, as they fall outside the 30-day guarantee period.
– By requesting a refund, you agree to remove the Matrix Web Tech Pro  products associated with the purchase from all websites that you own.
– We reserve the right to deny a refund if you continue to use Matrix Web Tech Pro  products on your site after requesting the refund.

Confidentiality

Any information concerning the user and their respective user records is considered confidential and will not be disclosed to any third party, unless legally required to do so by the appropriate authorities. User data is provided only to services necessary to maintain our business, such as payment processors (PayPal, Stripe, others), and customer databases (Infusionsoft). These third-party services protect the privacy of your data in their own terms. Users have the right to request access to and copies of all user records we keep, provided that we are given reasonable notice of such a request. We will not sell, share, or rent your personal information to any third party or use your email address for unsolicited mail. Any emails sent by Matrix Web Tech Pro  will be related to the provision of agreed services and products.

Cancellation and Refund Policy

Users may cancel their subscriptions at any time. Subscription cancellations can be done through the payment provider, in the user account on Matrix Web Tech Pro , or by contacting us. A minimum of 24 hours’ notice of cancellation is required. All our products come with a 30-day money-back guarantee. Refunds can be requested by contacting our customer support team. Refunds are only granted within 30 days of the original payment. Refund requests made outside of 30 days or refund requests for subsequent billings of a subscription will not be granted. Both users and ourselves reserve the right to terminate/cancel under any condition.

Exclusions and Limitations

The information on this site is provided “as is”. To the fullest extent permitted by law, the company excludes all representations and warranties relating to this site and its content or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this site or the company’s literature. The company excludes all liability for damages arising out of or in connection with your use of this site. Please see the privacy policy and disclaimer for full details. For licensing terms, see the corresponding section in the disclaimer.